Above and Beyond- Going the Extra Mile Because We Care

24 hours to fulfill a custom request from a new customer? We got it done…and done well!

When a major food and beverage company asked for 10 gallons of a custom solution—made and delivered within 24 hours — our team immediately went to work to fulfill this customer request.

Not only was this a last-minute request for a brand-new customer, but it was an international order as well. The first hurdle was finding shipping that could accommodate an international order. Our logistics manager quickly explored and secured next-day shipping. Meanwhile, our production manager developed a manufacturing plan to get this order prepared and ready to leave the facility. By 8 a.m. the next day, 10 gallons of the custom solution were poured, packaged, and ready to ship—less than 24 hours after the order was placed at 5:30 p.m. the night before.

Given the complexities of this industry, reaction times like these can be difficult to achieve and are not common. AquaPhoenix strives to make responses like this possible, taking pride in going the extra mile to support our customers. When every minute counts and quality is key, choosing AquaPhoenix means partnering with a team that delivers—every time.

Introducing the Stormwater MS4 Testing Kit: Simple, Smart, and Essential for IDDE Compliance

Protecting your community’s waterways from pollution starts with knowing what’s in your stormwater. Whether you’re a municipality, environmental consultant, or public works team, our new Stormwater MS4 Testing Kit is your all-in-one, easy-to-use solution for identifying illicit discharges and maintaining compliance with EPA MS4 (Municipal Separate Storm Sewer System) regulations.

Why Stormwater Testing Matters More Than Ever

Illicit Discharge Detection and Elimination (IDDE) is critical part of any stormwater management program. Illicit discharges, such as sewage leaks, wash water, or industrial waste, can end up in storm drains and flow directly into rivers, lakes, and other water bodies without treatment. These pollutants not only harm ecosystems but can also lead to regulatory violations and public health risks.

That’s where our Stormwater MS4 Testing Kit comes in. Designed to make field testing straightforward and approachable, this kit empowers users of any level to start collecting actionable data. There’s no need for a background in water chemistry, just follow the easy step-by-step instructions, and you’re ready to monitor your stormwater system with confidence.

Easy to Use – No Experience? No Problem.

One of the most common concerns when it comes to stormwater testing is not knowing where to begin. The good news? You don’t need a background in water chemistry or technical skills to use the Stormwater MS4 Testing Kit. We designed this kit so anyone – from public works crew to municipal staff and volunteers – can confidently test for illicit discharges with simple, clear instructions and portable tools.

Each kit comes with everything you need to perform field tests quickly and accurately. Every test includes easy-to-follow directions and reduces the handling hazardous materials. In just a few minutes, you can begin gathering real, actionable data about what’s flowing into your storm drains.

Whether you stick with the standard kit or expand your testing capabilities, setup is simple, and support is always available.

Core Analytes (Included in Our Standard Kit)

Detergents 

Cited in IDDE guidelines, detergent detection is one of the most reliable signs of graywater or laundry waste discharges entering the system.

Ammonia

A strong indicator of sewage or industrial liquid waste. It’s simple to test and widely understood. Interfering ammonia can, however, come from non-human sources, like wildlife or pet waste.

Hardness

While not always a standalone indicator, hardness is valuable in regions with naturally high mineral content (like limestone areas). It can support other test findings and flag unusual water chemistry.

pH

A quick, easy test that gives an initial snapshot of whether water is outside the normal range. Shifts in pH can suggest chemical dumping or industrial waste discharges.

Conductivity

Measures the water’s ability to carry an electrical current, often indicating dissolved solids or salt contamination.

Getting started is truly as easy as opening the case. If you can follow a basic recipe, you can use this kit and start protecting your stormwater system from day one. These kits are completely customizable and designed to help you. If you do not need one of the included analytes, you can simply remove it from your kit or add any optional analytes.

Optional Analytes – Customize Your Kit

If your area has unique challenges or specific concerns, you can easily add any of the following analytes to your testing kit:

Chlorine

Useful in detecting treated tap water, swimming pool discharge, or industrial wastewater containing chlorine-based chemicals.

Color

A helpful visual indicator of unusual substances or contamination in stormwater.

Copper 

An important heavy metal to test for, often linked to industrial discharge or corrosion from plumbing.

Dissolved Oxygen

Low oxygen levels can indicate organic pollution or stagnation; useful in assessing overall water quality.

Nitrate & Nitrite

Common in fertilizers and sewage; their presence can signal agricultural runoff or wastewater contamination.

Phenol

Strong indicators of industrial or chemical discharges, especially from manufacturing operations.

Potassium

Often overlooked, potassium is a powerful tool for detecting both sewage and industrial wastewater. It’s especially useful as an early screening method.

Orthophosphate 

Often found in detergents and fertilizers; elevated levels can indicate pollution from household or agriculture sources.

Turbidity

Measures the clarity of water. High turbidity can signal sediment runoff, erosion, or other contaminants.

A Kit Built for Action — No Lab Needed

Getting started with stormwater testing has never been easier, or more important. The Stormwater MS4 Testing Kit puts reliable, field-ready tools in your hands, helping you detect problems early, stay compliant, and protect your local waterways. Whether you’re building a new IDDE program or enhancing an existing one, this kit gives you the confidence to take action, no lab, no guesswork, just results.

Understanding IDDE: Why Illicit Discharge Detection & Elimination Matters More Than Ever

In today’s world of heightened environmental awareness and regulatory oversight, water quality isn’t just a public health issue; it’s a legal and community imperative. That’s where Illicit Discharge Detection and Elimination (IDDE) comes in.

At AquaPhoenix, we understand the ins and outs of IDDE: how it works, why it’s crucial, and what municipalities and environmental professionals need to do to implement effective programs. Whether you’re new to IDDE or looking to strengthen an existing system, this guide will walk you through the essentials and demonstrate our deep commitment to protecting water resources through informed action.

What is IDDE?

IDDE stands for Illicit Discharge Detection and Elimination. It’s a required component of the EPA’s National Pollutant Discharge Elimination System (NPDES) permitting program for Municipal Separate Storm Sewer Systems (MS4s).

IDDE focuses on identifying and eliminating non-stormwater discharges – think sewage leaks, chemical runoff, industrial wash water, pet waste, or even spilled motor oil – that enter storm drains and flow directly into local water bodies without treatment.

Unlike sanitary sewers, which route waste to treatment plants, storm drains often discharge untreated runoff straight into rivers, lakes, and coastal waters. Even a minor illicit discharge can introduce bacteria, toxins, nutrients, or heavy metals that degrade water quality, harm aquatic life, and pose public health risks.

Why is IDDE Important?

  • Protects Public Health: Helps prevent exposure to pathogens and chemicals that can make water unsafe for recreation, wildlife, or drinking water supply.
  • Preserves Ecosystems: Minimizes stress on aquatic organisms by reducing harmful pollutants before they reach sensitive habitats.
  • Supports Regulatory Compliance: Helps MS4 operators meet Clean Water Act obligations and avoid fines or enforcement actions.
  • Builds Community Trust: Shows residents and stakeholders that you’re serious about protecting natural resources and operating responsibly.

Key Components of an Effective IDDE Program

A strong IDDE program isn’t just about reacting to problems, it’s about proactively preventing pollutants from unknowingly contaminating water sources. Here’s what a basic plan includes:

  1. Mapping and Inspection

Start by mapping all stormwater outfalls. These are the physical locations where storm sewers discharge to surface waters. A complete and up-to-date map forms the backbone of your IDDE            program.

Next, conduct dry-weather inspections, at least 72 hours after rainfall, to detect flow when none should be present. If water is flowing during dry weather, something’s likely wrong.

2. Detection & Monitoring

Train your team to look for telltale signs:

  • Visual: Staining, sediment, soap suds, or oil sheen
  • Odors: Sewage, fuel, chemical smells
  • Basic Field Testing: pH, temperature, conductivity, and ammonia levels can help identify pollutants

3. Tracing & Eliminating

Once an illicit discharge is detected:

  • Use dye testing, smoke testing, or manhole inspections to trace it back to the source.
  • Common causes include cross-connected pipes, leaking sanitary lines, or illegal dumping.
  • Coordinate with public works or property owners to correct the issue, whether it’s repairing infrastructure or stopping improper practices.

4. Regulation & Enforcement

Many communities have IDDE ordinances that prohibit non-stormwater discharges and empower agencies to take enforcement actions. These range from written warnings and notices of violation to civil penalties and cost recovery for cleanup.

Enforcement ensures long-term compliance and sends a clear message that water protection is a community priority.

5. Record-Keeping & Reporting

Thorough documentation is essential:

  • Keep field logs, inspection reports, sample results, and photos
  • Track follow-up actions, resolutions, and compliance timelines
  • Submit required reports annually to the relevant state or federal agencies under your MS4 permit.

Good data not only supports regulatory compliance, it provides evidence of progress and areas for improvement.

How to Become IDDE Compliant: Practical Tips for Municipalities

Getting started with IDDE, or enhancing your existing program, doesn’t have to be overwhelming. Here are proven, practical steps:

Prioritize Inspections

Some municipalities may inspect all outfalls annually. Larger municipalities may use risk-based prioritization, focusing on areas with older infrastructure, industrial activity, or past violations.

Use Efficient Field Forms

Whether it’s a simple yes and no checklist or a full GIS-integrated inspection app, choose a data collection method that works for your team and allows for consistent record-keeping.

Train Your Team

Staff must be trained to recognize pollution indicators, use testing equipment, and follow standard operating procedures. This ensures consistent, reliable fieldwork across your organization.

Engage The Public

Educate residents and businesses to recognize and report suspicious discharges. Community eyes and ears can dramatically increase your ability to detect and eliminate illicit flows.

Examples of citizen-reported issues include:

  • Oily residue from a storm drain
  • Foul odors in a local stream
  • Car washing runoff entering the storm system

Be Proactive, Not Reactive

Prevention is the most cost-effective strategy. Implement public education campaigns, stormwater best practices, and cross-connection reviews before problems arise.

Why IDDE Works: The Results Speak for Themselves

An effective IDDE program delivers measurable benefits:

  • Improves Water Quality: Reduces bacteria, nutrients, heavy metals, and hydrocarbons from entering waterways
  • Supports Watershed Goals: Helps meet total maximum daily load targets and watershed restoration efforts
  • Strengthens Community Ties: Demonstrates leadership in protecting local rivers, lakes, and coastal ecosystems

According to the EPA, municipalities that invest in IDDE programs often see immediate and long-term improvements in stormwater quality and community trust.

Above and Beyond: Going the Extra Mile Because We Care

AquaPhoenix Scientific appreciates all our customers, and one of our top priorities is making sure they feel supported and confident that we will always work to meet their needs and exceed their expectations.

We are proud to share a story of a time we did just that. This customer ordered private labeled equipment controllers directly from our supplier. Our customer placed an order, and unfortunately, a panel showed up at their facility with the manufacturer’s label on it, instead of the private label. Tim Foreman, our Business Development Executive, tracked down a private label to place on the door of the controller. To make it right, Tim drove it down to the customer and installed the door with the correct label. This ensured our customer could deliver to their end-user on time. Although the error was out of our control, we immediately figured out a way to offer support when our customer needed it most.

AquaPhoenix welcomes you to experience firsthand the difference our team can make. Visit our website to explore all we have to offer for your company’s needs. We would love the chance to work with you and look forward to the possibility of being partners!